Could thousands of students win COVID compensation from universities?
Could thousands of students win pandemic compensation from universities?
Over 190,000 students who attended universities during the COVID-19 crisis are now pursuing financial reimbursement from their institutions. This initiative, spearheaded by the Student Group Claim, centers on the argument that the shift to remote learning during the pandemic diminished the value of services students paid for, potentially warranting compensation under English consumer law.
Scope of the claim
The Student Group Claim, managed by law firms Harcus Parker and Asserson Solicitors, asserts that universities failed to deliver the in-person experience students had paid for, especially in the 2020-21 and 2021-22 academic years. This led to a discrepancy between what was charged and what was received, with online teaching being deemed less valuable. However, the scope excludes other disruptions, such as campus facility limitations in any academic year or teaching cancellations due to strikes.
Why the claim is gaining traction
The movement gained momentum in February when University College London (UCL) agreed to a £21 million payout. Though UCL acknowledged no fault, the settlement highlighted the challenges students faced during the pandemic. Asal Reyhanian, an associate at Asserson Law Offices, called the case a “positive precedent,” noting its potential to address the high cost of higher education.
“This settlement shows a clear desire to tackle the fees students are paying for universities,” Reyhanian said. “It’s like paying for a five-star holiday and getting a one-star one—you’re entitled to compensation.”
With the deadline for claims set for September 2026, the law firms are now targeting 170,000 students. The claimants argue that online courses typically cost 25-50% less than in-person classes, and universities should refund the difference in value.
Universities involved
Following the UCL settlement, 36 additional institutions have received pre-action letters. These formal documents outline the claim and request specific responses. Universities UK, representing over 140 colleges, acknowledged the pandemic as an “unprecedented challenge” and praised the sector’s adaptability during lockdowns.
How much could you get?
The compensation each student receives depends on their individual circumstances. Factors like the course taken, tuition fees, and the extent of disruption influence the amount. The Student Group Claim estimates that UK-based undergraduates could claim an average of £5,000.
Students who accepted offers before April 2020 are eligible, as the claim focuses on the changes implemented during the pandemic. Legal action remains pending, with the ultimate outcome yet to be determined.
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